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Recovery Action System improvement: Generate and Link custom incident

As part of the event management / incident management activities being carried out, it would be great to be able to create an incident during a recovery action execution. Then splunk would identify the incident creation and link it with the trigge...
Jonathan Malpartida Patterson over 1 year ago in Reliability and Observability 1 Will not implement

Include incident number (or link to the incidents) for devices on LogicMonitor with an active alert

Include incident number (or link to the incidents) for devices or different components on LogicMonitor with an active alert. When an alert has incident automation, Splunk's NEAP will populate the Incident ID in the logic monitor information. This ...
David Rodriguez Gonzalez-Nieto over 1 year ago in Reliability and Observability 0 Planned

Datadog-Service Now webhook STASKs/Requests

Hi, we currently use Service Now webhook extensively to create incidents for multiple support teams and it looks like for some of the monitors it would be more useful to receive SCTASKs with exact action plan required instead of incidents. Now all...
Ewelina Giza over 1 year ago in Reliability and Observability 1 Will not implement

Snow Ticket assignments auto modify Splunk episodes

Hello team, we want Splunk to automatically populate the episode’s OWNER field upon assignment inside the respective SNOW incident. So when we get a autogenerated snow incident and we assign someone to it, the splunk episode gets automatically ass...
Petar Boychev 11 months ago in Reliability and Observability 3 New Idea

Create a Get Maintenance Method for Splunk API

Currently the Splunk API available offer the function to put a server in maintenance or to exit a maintenance however there is no function to get an active maintenance. Having this method available can improve existing automation projects for Busi...
Donald Loaiza about 1 year ago in Reliability and Observability 1 In Product Backlog

Monitoring Panduit PDUs in Branch Offices for Power Efficiency/Status

Hi! We have 70 Panduit PDUs in the Roche Costa Rica Campus (52x Panduit P16D14M, 18x Panduit P30D02M). The Connectivity equipment is connected to these PDUs. Site Services needs to be able to monitor them remotely for fault and usage. These PDUs s...
Marcos Herrera over 1 year ago in Reliability and Observability 3 Will not implement

ServiceNow can automatically add email content to a ticket

In my last project, which was not within Roche. Our Ticket system was able to add mails directly to the related ticket. It was only needed to add the Ticket No. to the subject of the mail and add a dedicated e-mail address to the CC. This would he...
Stefan Anderegg about 1 year ago in  3 Will not implement

Improvment for Logic Monitor Logs module and reporting

Dear Team, I have implemented in my application the integration with open telemetry and logic monitor, in order to collect certain lines from the application logs. The lines collected are split by a regex expression, generating some custom fields....
Victor Chicharro Gonzalez over 1 year ago in Reliability and Observability 2 More information needed

Enhancing visibility into CI/CD pipelines

The goal is to identify bottlenecks, and improve overall efficiency and reliability via pipeline monitoring, performance metrics, log aggregation & analysis, security and compliance monitoring with dashboard and reporting with alerts/notificat...
Gowtham Karepalli about 2 years ago in Reliability and Observability 2 Planned

Implementation of Dynamic Thresholds in Perimeter Protection

Application of dynamic thresholds for clusters in Perimeter Protection. We would need to recognise patrons in our cluster.
Jose Sacristan 7 months ago in Reliability and Observability 0 New Idea