Recovery Action System improvement: Generate and Link custom incident
As part of the event management / incident management activities being carried out, it would be great to be able to create an incident during a recovery action execution. Then splunk would identify the incident creation and link it with the trigge...
Include incident number (or link to the incidents) for devices on LogicMonitor with an active alert
Include incident number (or link to the incidents) for devices or different components on LogicMonitor with an active alert. When an alert has incident automation, Splunk's NEAP will populate the Incident ID in the logic monitor information. This ...
Hi, we currently use Service Now webhook extensively to create incidents for multiple support teams and it looks like for some of the monitors it would be more useful to receive SCTASKs with exact action plan required instead of incidents. Now all...
Snow Ticket assignments auto modify Splunk episodes
Hello team, we want Splunk to automatically populate the episode’s OWNER field upon assignment inside the respective SNOW incident. So when we get a autogenerated snow incident and we assign someone to it, the splunk episode gets automatically ass...
Currently the Splunk API available offer the function to put a server in maintenance or to exit a maintenance however there is no function to get an active maintenance. Having this method available can improve existing automation projects for Busi...
Monitoring Panduit PDUs in Branch Offices for Power Efficiency/Status
Hi! We have 70 Panduit PDUs in the Roche Costa Rica Campus (52x Panduit P16D14M, 18x Panduit P30D02M). The Connectivity equipment is connected to these PDUs. Site Services needs to be able to monitor them remotely for fault and usage. These PDUs s...
ServiceNow can automatically add email content to a ticket
In my last project, which was not within Roche. Our Ticket system was able to add mails directly to the related ticket. It was only needed to add the Ticket No. to the subject of the mail and add a dedicated e-mail address to the CC. This would he...
Stefan Anderegg
about 1 year ago
in
3
Will not implement
Improvment for Logic Monitor Logs module and reporting
Dear Team, I have implemented in my application the integration with open telemetry and logic monitor, in order to collect certain lines from the application logs. The lines collected are split by a regex expression, generating some custom fields....
The goal is to identify bottlenecks, and improve overall efficiency and reliability via pipeline monitoring, performance metrics, log aggregation & analysis, security and compliance monitoring with dashboard and reporting with alerts/notificat...