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Enable Idle process with out of the box metrics

Logicmonitor is colleting a lot of metrics that can be used to have the decision if a Server is idle or not.We will reduce the risk to execute unwanted scripts and we take advantage of already developed solution. For example creating an event with...
Daniel Ceballos Arias 7 months ago in Reliability and Observability 1 Will not implement

Monitoring of Cyberark / LAAM Components

We need to monitor the Service status for Cyberark / LAAM Components in Windows Services.msc ( PVWA [IIS Server], CCP, CPM , PSM) and in Linux we need to check trhe status of the service PSMP . The required monitoring should raise a SNOW incident ...
Arijit Ghosh 8 months ago in IT Self-service Portal 0 Will not implement

Add CI_name field in the historical data for Data Dog Showback report

To show which Products/PLs/Domains are consuming Data Dog the CI_name field is key. This option is only available since September data. If you could update the code to have the historical data (at least from 2024) would helped us a lot.
Laura Marcos 8 months ago in Reliability and Observability 0 Will not implement

Logic monitor templates for Branchburg servers / infrastructure monitoring

Currently using our own monitoring solution for onsite servers and infrastructure. This would allow us to test to see if logic monitor fits our monitoring needs
Alexander McCloskey 8 months ago in Reliability and Observability 0 Will not implement

Request to add the following alerts to the AUTS email notifications for future al alerts to avoid any outages or system down time secserveralert-d@gene.com EVENTID: logicmonitor::LMD382488451_DS306429800

Request to add the following alerts to the AUTS email notifications for future al alerts to avoid any outages or system down time secserveralert-d@gene.com EVENTID: logicmonitor::LMD382488451_DS306429800
Larry Sang 10 months ago in Reliability and Observability 1 Will not implement

Logic Monitor - Monitoring SAN Switches with Virtual Fabric enabled

Except dial home to vendor in case of hardware failure we don't have any Roche monitoring system for Brocade SAN switches in place. The current basic module of LogicMonitor for Brocade switches is not able to monitor different virtual Fabric ID's ...
Frank Rech 12 months ago in Reliability and Observability 2 Will not implement

NAS share space monitoring

To have similar monitoring as in here https://roche.service-now.com/icare?id=sc_cat_item&sys_id=8960cde187bd91109508c8480cbb350c but for NAS shares, Storage team is not monitoring the shares and as a team that uses these NAS shares we want to ...
Adam Solczak 12 months ago in Reliability and Observability 3 Will not implement

Improve automated testing & security capabilities on Grafana Cloud AVM

Improve automated testing & security capabilities on Grafana Cloud AVM. The 1st MVP delivered so far is not including that capabilities that are included in Datadog AVM.
Raul Torres Ramiro about 1 year ago in Reliability and Observability 0 Will not implement

Improve LogicMonitor AMP Workspace creation Form in iCare

Incident creation info in LM AMP workspace creation appears as mandatory fields. At least for MaaS consumers, whom not are interested in creating incidents, creates a lot of confussion becasue they don't see any service available to select, and th...
Raul Torres Ramiro about 1 year ago in Reliability and Observability 0 Will not implement