IT Self-service Portal

LogicMonitor will be extended from IT systems to OT (Operational Technology) systems, ensuring a unified approach to monitoring across the entire enterprise. To facilitate this integration, new SNMP v3 collectors will be installed in the DMZ to en...

We need to monitor the Service status for Cyberark / LAAM Components in Windows Services.msc ( PVWA [IIS Server], CCP, CPM , PSM) and in Linux we need to check trhe status of the service PSMP . The required monitoring should raise a SNOW incident ...

Create a self-service automation that will allow the groups to create their escalation instructions to be consumed by the GOC (related or not with monitoring). The automation should check first if there is any monitoring enabled for that service, ...