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Operational and Predictive Intelligence - Ideas Portal
Status Will not implement
Created by Jonathan Malpartida Patterson
Created on Jan 9, 2025

Recovery Action System improvement: Generate and Link custom incident

As part of the event management / incident management activities being carried out, it would be great to be able to create an incident during a recovery action execution. Then splunk would identify the incident creation and link it with the triggering episode, instead of Splunk creating the incident.

This would enable us to run more complex troubleshooting actions, redirecting the ticket automatically to the proper group when necessary (ie hoststatus idle episodes).

  • Admin
    Jose Antonio Almena
    Feb 19, 2025

    A clarification call with the customer is required before moving this into the backlog.