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    Cloud IP Telephony migration project monitoring via webhook and SPLUNK

    Cloud IP Telephony migration project monitoring via webhook and SPLUNK Details are listed here: https://docs.google.com/document/d/13h36LEO6hBzTWoxSXvhstRWaU7TBh0qBiHK655fLOl0/edit?usp=sharing
    Laura Grijuela almost 2 years ago in Reliability and Observability 1 Planned

    Monitoring of Cyberark / LAAM Components

    We need to monitor the Service status for Cyberark / LAAM Components in Windows Services.msc ( PVWA [IIS Server], CCP, CPM , PSM) and in Linux we need to check trhe status of the service PSMP . The required monitoring should raise a SNOW incident ...
    Arijit Ghosh almost 2 years ago in IT Self-service Portal 0 Will not implement

    Add CI_name field in the historical data for Data Dog Showback report

    To show which Products/PLs/Domains are consuming Data Dog the CI_name field is key. This option is only available since September data. If you could update the code to have the historical data (at least from 2024) would helped us a lot.
    Laura Marcos almost 2 years ago in Reliability and Observability 0 Will not implement

    Logic monitor templates for Branchburg servers / infrastructure monitoring

    Currently using our own monitoring solution for onsite servers and infrastructure. This would allow us to test to see if logic monitor fits our monitoring needs
    Alexander McCloskey almost 2 years ago in Reliability and Observability 0 Will not implement

    Add AUTS Notification for New Server -- Sc1mvokwtprd

    Sc1mvokwtprd
    Larry Sang about 2 years ago in Reliability and Observability 2 Will not implement

    Add Security Server KW Server sc1mvkw1prd.nala.rocher.com for LMC Alerts and Monitoring to AUTS Team

    Key-Watcher Application KW Server sc1mvkw1prd.nala.rocher.com
    Larry Sang about 2 years ago in Reliability and Observability 2 Will not implement

    Request to add the following alerts to the AUTS email notifications for future al alerts to avoid any outages or system down time secserveralert-d@gene.com EVENTID: logicmonitor::LMD382488451_DS306429800

    Request to add the following alerts to the AUTS email notifications for future al alerts to avoid any outages or system down time secserveralert-d@gene.com EVENTID: logicmonitor::LMD382488451_DS306429800
    Larry Sang about 2 years ago in Reliability and Observability 1 Will not implement

    Obtain a dashboard that allow monitor availability for BC applications

    In the 2024 priorities, within the Key Results for Product (Delivery Excellence), the following is established: Q2: Establish OLA between FD & BD (Completed) Q3: Establish SLAs for business-critical solutions and track uptime We currently ha...
    Emma Martin Regueiro about 2 years ago in Reliability and Observability 2 Already Exists

    Create a Webmethods Baseline and include the Process Monitoring

    Create a Webmethods Baseline and include the Process Monitoring
    Jose David Roldan Baena about 2 years ago in Reliability and Observability 1 Planned

    Logic Monitor - Monitoring SAN Switches with Virtual Fabric enabled

    Except dial home to vendor in case of hardware failure we don't have any Roche monitoring system for Brocade SAN switches in place. The current basic module of LogicMonitor for Brocade switches is not able to monitor different virtual Fabric ID's ...
    Frank Rech over 2 years ago in Reliability and Observability 2 Will not implement