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Assess adoption of LLM for R&O Consumer orientation

Invest more time in implementing a solution that would help our consumers to autonomously ask from our R&O which are their Monitoring/Observability requirements, and automatically receive answers about which will be the best solution for their...
Raul Torres Ramiro about 1 year ago in Reliability and Observability 0 Planned

Monitoring of Cyberark / LAAM Components

We need to monitor the Service status for Cyberark / LAAM Components in Windows Services.msc ( PVWA [IIS Server], CCP, CPM , PSM) and in Linux we need to check trhe status of the service PSMP . The required monitoring should raise a SNOW incident ...
Arijit Ghosh 8 months ago in IT Self-service Portal 0 Will not implement

Add CI_name field in the historical data for Data Dog Showback report

To show which Products/PLs/Domains are consuming Data Dog the CI_name field is key. This option is only available since September data. If you could update the code to have the historical data (at least from 2024) would helped us a lot.
Laura Marcos 8 months ago in Reliability and Observability 0 Will not implement

Logic monitor templates for Branchburg servers / infrastructure monitoring

Currently using our own monitoring solution for onsite servers and infrastructure. This would allow us to test to see if logic monitor fits our monitoring needs
Alexander McCloskey 8 months ago in Reliability and Observability 0 Will not implement

Add AUTS Notification for New Server -- Sc1mvokwtprd

Sc1mvokwtprd
Larry Sang 8 months ago in Reliability and Observability 2 Not Approved

Add Security Server KW Server sc1mvkw1prd.nala.rocher.com for LMC Alerts and Monitoring to AUTS Team

Key-Watcher Application KW Server sc1mvkw1prd.nala.rocher.com
Larry Sang 8 months ago in Reliability and Observability 2 Not Approved

Request to add the following alerts to the AUTS email notifications for future al alerts to avoid any outages or system down time secserveralert-d@gene.com EVENTID: logicmonitor::LMD382488451_DS306429800

Request to add the following alerts to the AUTS email notifications for future al alerts to avoid any outages or system down time secserveralert-d@gene.com EVENTID: logicmonitor::LMD382488451_DS306429800
Larry Sang 10 months ago in Reliability and Observability 1 Will not implement

Obtain a dashboard that allow monitor availability for BC applications

In the 2024 priorities, within the Key Results for Product (Delivery Excellence), the following is established: Q2: Establish OLA between FD & BD (Completed) Q3: Establish SLAs for business-critical solutions and track uptime We currently ha...
Emma Martin Regueiro 11 months ago in Reliability and Observability 2 Already Exists

Create a Webmethods Baseline and include the Process Monitoring

Create a Webmethods Baseline and include the Process Monitoring
Jose David Roldan Baena 11 months ago in Reliability and Observability 1 Planned

Logic Monitor - Monitoring SAN Switches with Virtual Fabric enabled

Except dial home to vendor in case of hardware failure we don't have any Roche monitoring system for Brocade SAN switches in place. The current basic module of LogicMonitor for Brocade switches is not able to monitor different virtual Fabric ID's ...
Frank Rech 12 months ago in Reliability and Observability 2 Will not implement