Reliability and Observability

As you know some groups are monitoring directly from LogicMonitor and not from SPLUNK so we have a really big issue to calculate different KPIs like Reaction and Resolution times for those events. As you know this is key to measure the quality of ...

Currently, SDT functionality is working as designed meaning setting the machines in maintenance mode based on the Delivery Group to which they belong. However, there are instances (Delivery Group) that throw alerts and incidents based on the data ...

The ServiceNow incident ticket is initially created when a new episode is generated in Splunk, using data from the first event. As additional events are collected within the same episode, they may contain relevant information that should be added ...

We had a session to day on the new JIRA webhook integration for datadog monitors. It works and it was fantastic. But it would be nice if there is option to setup LABELS in the JIRA Ticket so that it gets assigned to right board in project.

Description: In response to findings from the ICFR audit, ICFR auditors have requested the implementation of audit logging for specific privileged events occurring on Oracle databases. These events are recorded in the Oracle .aud file. LogicMonito...

Referring to the ICFR Findings, ICFR auditors wanted us to have an audit log on Privilege Event happens in MS SQL servers. Below are the events that have been identified by our team and we are planning to log these events into Windows Event and ha...

Point 1: Impact 3, Urgency 3, Prio 5 --> no problem, can be achieved. Santi will let us know which value needs to be sent from LogStash/ELK to Splunk (if any) or if it can be hard coded directly in Splunk. Point 2: CI is mandatory. Incident mgm...

Currently, our LogicMonitor automatisms operate using GitLab runners housed within a single virtual machine (VM) containing two Docker containers. This setup is prone to failure, as any issues affecting the VM would render all runners unavailable....

The mails are of this pattern: Subject: itsi-rochepharma.splunkcloud.com mail content:** Thu May 9 06:25:02 CEST 2024 Episode cb815fee-1ba9-4fbe-acc0-d298f382ea03 : 2024-05-09 06:18:08.000 CEST (P3) - rkaubidwtst01.kau.roche.com amp_filesystem_usa...

We want to monitor the status of the Cloudflare services related to the tunnels pointing to our various servers. These services indicate whether the tunnel status is healthy or not. For various reasons, these tunnels could become unavailable. Ther...